One important asset for any facility offering urgent care services is a good EMR software. You need to meet your urgent care EMR needs adequately in order to function as efficiently as possible as a facility.
There are a few necessities that any good EMR software must have to service its purpose fully. The following are three things that EMR software should be able to do in order to function effectively:
Every facility and organization is different. That’s why customization of EMR software is so important. A software program should include customization options that make it more practical for the needs of your particular facility.
Customization options should give you some control over things like report setup, reminders for staff members, and protocol settings. Ideally, customization capabilities should be intuitive and simple. You don’t want customization capabilities that require a knowledge of programming if you can get around them.
You will have to train your staff members on whatever EMR software you’re using at some point. It will therefore be very helpful to you if your urgent care EMR software comes with some training modules that you can have new-hires go through to familiarize themselves with the way things work.
Also, you’re probably going to need to call a technician and ask questions about your EMR software at some point. Therefore, good client support is important.
It’s important that urgent care EMR software be easy to navigate. Staff members will want to be able to handle computer work quickly at an urgent care facility in a lot of situations. Therefore, navigation is an important consideration.
You want software that is simple and doesn’t include any drop-down lists or require navigation to new windows to maximize ease of use.
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